Now Hiring - Healthcare Community Relations Director in Rochester, NY

Attention Senior Living Sales and Marketing Professionals!!!

Are you looking for a rewarding sales career that can help Seniors and their families?

Would you like to be a part of a team that helps residents maintain a connection to themselves and their families through our care?

We have a well-established team that continues to enrich the lives of our residents and their families that you can become a part of as our Community Relations Director.

Schedule: Full Time

Salary: Starting at $60,000/year plus commission – based on experience

Benefits:

• Generous PTO
• Paid Holidays and Floating Holidays
• Blue Cross/Blue Shield Health Plans, Dental, Vision
• Child Care Reimbursement
• Compassionate PTO Donation Program
• COVID-19 Vaccinated Workplace
• Flexible Scheduling
• Employer Paid Life Insurance
• Employee Assistance Program
• PTO Cash Out Program
• Retirement Plan – 401(k) with company match

We are currently seeking a dedicated and driven Community Relations Director.

Community Relations Director Responsibilities include:

• Generate qualified leads to the Community by creating an understanding of the value of the Community through local outreach, public relations, coordinator of advertising, direct mail, and other marketing vehicles.
• Accurately maintain the Community’s Customer Relationship Management (CRM) database by collecting and entering information about new inquiries and recording consistent and appropriate follow up communication with inquires and prospective residents.
• Follow up on all leads in a timely manner and document in Community’s CRM database per PSL policies and procedures.
• Accurately track quantity vs. quality of referral activity, determining appropriate follow up actions.
• Respond to telephone inquiries, remotely and in real time where possible, and conduct walk-in and scheduled tours with prospective residents and interested parties.

Community Relations Director Education & Experience:

• Bachelor’s Degree in Marketing, Business, or related field preferred
• A minimum of two years’ sales experience, in the senior living industry preferred
• A proven track record of generating and closing a high percentage of qualified leads is preferred
• Working knowledge of computers (including Microsoft Office) and Customer Relationship Management systems (CRM)

Employee Appreciation:

• Public acknowledgement of exceptional employee performance
• Monthly All Staff Gift Card Drawings
• Periodic All Staff Appreciation Community Events
• Annual Longevity Rewards: Anniversary Bonus & Celebration

COVID-19 considerations: Strict adherence to NYS DOH guidelines & CDC standards.

Crimson Ridge Senior Living is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, nation origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applied to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Peregrine Senior Living makes hiring decisions based solely on qualifications, merit, and business needs at the time.